WEGROW HELP CENTER
LEVEL 2 AND 3 ACTIONS
Colleagues from my region have log in issue, How can I help them?
Could you please send their email address to help@wegrow-app.com and if possible, detail the context (which browser used) and explain the problem they encountered.
What can I do on the platform as an ambassador?
Present ambassador actions and remains that only ambassadors or expert can use them. You can boost posts, congratulate a great post and send messages to those people who`s post need to have more information.
How to be informed of the platform's activity?
Notification inside the platform and via email (boost and preferences). Also, you will receive newsletter`s with the new contests running and more interesting information about the action in the platform.
When can I exchange with my colleagues about the platform?
Do not hesitate to share with any colleagues the content of some posts. If you want to animate your community with some content, you can also organise a 5 minute Wegrow at the end of your internal meetings presenting the most popular posts. Our Client Success Managers will be happy to help you organising it. Please contact help@wegrow-app.com for this.
How to become an ambassador
You can contact us to become an ambassador
What posts are worth to be boosted
A post that has clearly key success factors. A post with high impact with clear KPIs and a post that can be reused in some other regions.
Can a post be boosted twice?
Yes, a post can be boosted by 2 different people or even more ! Do not hesitate to do it when you think the post deserves it.
Can I boost my own posts? Or my own region posts?
You can’t boost your own posts and we advise you to try and boost other region posts which are really relevant information. Otherwise, try not to boost for just the sake of winning the contest.